Terms of Service

Effective Date:

October 22, 2024

Welcome to Vision Window Cleaning. By accessing or using our window cleaning and power washing services, you agree to these Terms of Service. Please read them carefully. If you do not agree to these terms, do not use our services.

1. Service Description

Vision Window Cleaning provides professional window cleaning and power washing services for residential and commercial customers. By using our services, you agree to comply with these terms and any other policies referenced herein.

2. SMS Messaging Terms

As part of our service, you may opt-in to receive SMS notifications, alerts, or promotional messages. Here’s what you can expect:

Program Name: Vision Window Cleaning Messaging ProgramProgram Description: You will receive reminders about your scheduled services, updates on service status, and occasional offers related to window cleaning and power washing.

You can cancel the SMS service at any time by texting "STOP" to the shortcode provided. Upon receiving your "STOP" message, we will send a confirmation of your unsubscribe status. After confirmation, you will no longer receive SMS messages from us unless you rejoin the service by signing up again.

If you experience any issues with the messaging service, reply with the keyword "HELP" for more assistance or contact us directly at:

Support Email:

[email protected]

Support Phone:

+1 (781) 570-1738

Please note that carriers are not liable for delayed or undelivered messages.

Message and data rates may apply

for messages sent to you from us and to us from you. Message frequency may vary. For questions about your text or data plan, contact your wireless provider.

For more information on how we protect your privacy, please review our Privacy Policy

3. Cancellation and Rescheduling

You may cancel or reschedule your service by contacting us at least 24 hours before your scheduled appointment. Failure to provide sufficient notice may result in a cancellation fee.

4. Payment Terms

Payments for services must be made in full upon completion of the service unless otherwise arranged. We accept various payment methods, and by using our services, you agree to provide accurate billing information.

5. Limitation of Liability

While we strive to provide high-quality services, Vision Window Cleaning is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. We are not responsible for any delays, interruptions, or errors beyond our control.

6. Changes to Terms

We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page with the updated effective date. Continued use of our services after changes have been made constitutes your acceptance of the new terms.

7. Contact Information

For any questions or concerns regarding these Terms of Service, you can contact us at:

Phone:

+1 (781) 570-1738

Email:

[email protected]

Address:

867 Boylston Street 5th Floor, PMB 225, Boston, MA 02116

WINDOW CLEANING

Professional window cleaning for homes and businesses.

PRESSURE WASHING

High-quality pressure washing for exterior surfaces.

GUTTER/ROOF CLEANING

Comprehensive gutter and roof cleaning services.

FAQS

1. What areas do you serve?

We proudly serve Winchester, MA, and the surrounding areas within a 20-mile radius, including Woburn, Lexington, Arlington, Medford, Stoneham, Burlington, Reading, Melrose, Wakefield, and beyond. Whether you need window cleaning, pressure washing, gutter cleaning, or holiday light installation, we're here to help.

2. How often should I have my windows cleaned?

For optimal clarity and curb appeal, we recommend having your windows professionally cleaned at least twice a year. However, depending on your location and environmental factors, more frequent cleaning may be necessary.

3. What surfaces can you pressure wash?

We can pressure wash a variety of surfaces, including siding, decks, patios, driveways, walkways, and fences. Our team uses the appropriate pressure settings and cleaning solutions to ensure a thorough yet gentle clean.

4. Why is regular gutter cleaning important?

Regular gutter cleaning prevents blockages that can lead to water damage, roof leaks, and foundation issues. We recommend cleaning your gutters at least twice a year, especially in the spring and fall.

5. Do you offer customized holiday light installation?

Yes, we offer customized holiday light installation services. Our team can design and install a lighting display tailored to your preferences and home’s architecture. We also handle the removal and storage of lights after the holiday season.

6. Is your cleaning process safe for my home and landscaping?

Absolutely. We use eco-friendly cleaning solutions and techniques to ensure the safety of your home and landscaping. Our team is trained to handle delicate surfaces and surroundings with care.